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Massanutten Resort McGaheysville, Virginia
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Massanutten Resort › FAQs

Know before you go

Massanutten Resort FAQs

Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.

230 answersLast verified Nov 9, 2026By BookResorts

The basics

10
What is Massanutten Resort's address?

Massanutten Resort is at 1822 Resort Dr, McGaheysville, Virginia 22840, US.

Is Massanutten Resort family-friendly?

Yes. The resort markets itself as family-friendly with pools, an indoor/outdoor WaterPark, playgrounds, arcade/game rooms, and activities for all ages.

Is Massanutten Resort all-inclusive?

No. Massanutten Resort is not all-inclusive; rates generally do not include meals or drinks, and on-site restaurants charge separately.

Does Massanutten Resort have a resort fee?

Yes. A mandatory Resort Use Fee is charged per bedroom, per night and covers access to Wi‑Fi, pools, fitness centers, hot tubs, and select courts and outdoor amenities.

Does Massanutten Resort offer Wi‑Fi?

Yes. Complimentary Wi‑Fi is available in most condos, hotel rooms, and common areas; condo Wi‑Fi offers higher speeds and unlimited devices.

Are there pools and a WaterPark at Massanutten Resort?

Yes. The resort has two indoor pools, several outdoor pools, a children's pool, hot tubs, and a year‑round Indoor WaterPark kept at 84°F.

What dining options are on property at Massanutten Resort?

On-site dining includes Base Camp, Campfire Grill, Elevations Cocktail Lounge, Lift Coffee Bar, Sweetz, Splash's Bar & Grill, The Snack Shack, and several seasonal outlets.

How large is Massanutten Resort and what activities are available?

The property covers roughly 6,000 acres and offers skiing/snowboarding, two golf courses, mountain biking, zip lines, go‑karts, mini golf, an arcade, and a full spa.

Where is the main check-in location at Massanutten Resort?

The resort’s main address and North Lobby check-in is at the Woodstone Building, 1822 Resort Drive.

How do I contact Massanutten Resort or BookResorts agents for help?

For booking help through BookResorts, agents are available 24/7 at +1 (888) 605-1350; for property-specific numbers call the Front Desk listed on your reservation.

Age policy & families

9
What is Massanutten Resort's age policy for booking and check-in?

Reservations and check-in must be made by someone 21 or older; children of all ages are welcome as part of a family reservation.

Are children allowed in the pools at Massanutten Resort?

Yes. There are indoor and outdoor pools plus a dedicated children's pool, but children under 12 must be accompanied by an adult 18 or older when using recreation center facilities.

Is the Indoor WaterPark suitable for kids year-round?

Yes. The Indoor WaterPark is open year-round at about 84°F and includes kid-friendly areas; hours vary seasonally.

Are lifeguards on duty at the WaterPark and pools?

Specific lifeguard coverage varies by pool and area; the WaterPark and main recreation pools list lifeguards on site in property materials.

Does Massanutten Resort have playgrounds and family activities?

Yes. The resort includes playgrounds, nighttime family activities, movie nights, an arcade/game room, and seasonal kid-friendly programming.

Can kids use the spa at Massanutten Resort?

The Spa at Massanutten offers teen treatments for guests over 16 and customized services for younger guests in some cases; check the spa menu or call to confirm age limits for specific treatments.

Are there kid-size amenities in rooms or suites?

Some condo units include kitchens and sofa beds that are convenient for families; specific room layouts and bedding are listed with each room type.

Are there rules for children at splash attractions like the White Caps wave pool?

Yes. WaterPark rules prohibit horseplay such as pushing, dunking, or body surfing; weak swimmers are advised to wear life jackets and posted rules must be followed.

Can I bring a stroller or car seat to Massanutten Resort?

The resort does not list a ban on strollers or car seats; bring them as needed and check with Front Desk about stroller storage or on-site child equipment availability.

Check-in & hotel policies

10
What time is check-in and check-out at Massanutten Resort?

Standard check-in begins at 5:00 p.m. and check-out is promptly at 10:00 a.m.; express check-out and pre‑registration to use facilities early are available.

What ID and payment are required at check-in?

The reservation holder must present a government-issued photo ID and a major credit card at check-in; a refundable incidental deposit may also be required.

Is there a minimum stay requirement at Massanutten Resort?

Some special event periods may require a two-night minimum stay; minimum-stay rules vary by dates and unit, so check your reservation details.

Does Massanutten Resort have quiet hours?

Yes. Quiet hours are enforced from 11:00 p.m. to 7:00 a.m.

What is the smoking policy at Massanutten Resort?

Standard rooms and suites are non-smoking; the resort provides designated outdoor smoking areas on property.

Are pets allowed at Massanutten Resort?

Dogs are allowed only in designated dog-friendly condo units with advance approval and a pet fee; service animals are accommodated throughout the resort.

Is parking available at Massanutten Resort?

Yes. Self-parking is available and parking is included for day-pass holders and guests participating in ticketed resort activities and events.

Does Massanutten Resort provide a shuttle service?

The resort offers in‑resort shuttle service connecting lodging areas with the ski base, waterpark, and dining venues; no regularly scheduled airport shuttle is confirmed.

What forms of payment does Massanutten Resort accept?

The resort accepts major credit cards; cash acceptance varies by desk and listing, so confirm with your reservation or the Front Desk before arrival.

What happens if I arrive before check-in time?

You may pre-register at the Front Desk and use resort facilities before your room is ready, depending on availability.

Rooms & suites overview

9
What room types are available at Massanutten Resort?

Room types include Room (2 Queen Beds), Room, with Sofa bed (1 King Bed and 1 Double Sofa Bed), Room, with Sofa bed, Pets Allowed, Room, Pets Allowed, and multiple condo options such as Woodstone and Summit one- and two‑bedroom condos and Regal Vistas 2 Bedroom Presidential Condo.

Do any rooms at Massanutten Resort include kitchens?

Yes. Several condo types list kitchens or partial kitchens, including Eagle Trace 1 Bedroom Condo with Kitchen, Woodstone One Bedroom Deluxe Condo with Spa Tub/ Kitchen, and various 2 Bedroom Condo options with Kitchen or Partial Kitchen.

Which rooms have spa tubs at Massanutten Resort?

Some unit types include spa tubs, such as Woodstone One Bedroom Deluxe Condo with Spa Tub/ Kitchen, Eagle Trace 1 Bedroom Condo with Spa Tub/Partial Kitchen, and multiple Woodstone and Summit 2 Bedroom Condo variants listed with Spa Tub.

Are there pet-friendly rooms at Massanutten Resort?

Yes. Specific units are designated pet-friendly: Room, with Sofa bed, Pets Allowed and Room, Pets Allowed; pets require advance approval and applicable fees for designated units.

How many guests can the Regal Vistas 2 Bedroom Presidential Condo sleep?

The Regal Vistas 2 Bedroom Presidential Condo lists beds as 1 King Bed, 1 Queen Bed, and 1 Queen Sofa Bed; check the reservation details for maximum occupancy limits.

Are rooms at Massanutten Resort non-smoking?

Yes. Standard rooms and suites are non-smoking; smoking is allowed only in designated outdoor areas.

Do condo units offer Wi‑Fi access?

Yes. Most condos include complimentary Wi‑Fi with higher-speed condo Wi‑Fi available on unlimited devices and typically no password required.

Can I get a rollaway or crib in my room at Massanutten Resort?

Rollaway and crib availability is not listed in the dossier; contact the Front Desk or your booking agent to request them and confirm availability for your specific unit.

Are there accessible rooms or ADA options at Massanutten Resort?

Specific accessible room listings are not provided in the available facts; contact the resort directly or your booking agent to request accessible accommodations and details.

Room by room

115

Room

Does the Room have a balcony, and what does it look out on?

Yes, the Room has a private balcony or patio with mountain views of the Shenandoah and Blue Ridge area. It is a good spot to enjoy the setting in the Shenandoah Valley.

What is the bathroom like?

The Room has a private bathroom with a shower and tub combination . Towels, soap, toilet paper and a hair dryer are provided. Toothbrushes and toothpaste are not, so bring your own.

What comes in the room for staying in or working?

You get a 37-inch flat-screen TV with cable channels , a coffee and tea maker , a mini-fridge , a phone, and an iron and ironing board. There is also a desk with a laptop workspace. Free WiFi (25+ Mbps) is included, and the room has air conditioning, heating and soundproofing.

What does the resort fee cover for guests in this Room?

A mandatory resort fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers indoor and seasonal outdoor pools, fitness centers, hot tubs , select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds and select hiking and biking trails.

Is Massanutten Resort a good choice for families with children?

Yes. The resort is a family destination with pools, movie nights, clubhouse activities, nighttime shows and an Indoor WaterPark kept at 84°F year-round. Children of all ages are welcome. Children under 12 must be accompanied by an adult aged 18 or older at the recreation centers. The Fitness Center is for guests 14 and older.

What are check-in, check-out and age requirements?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. If you arrive early, pre-register at the Front Desk to use the resort facilities. The reservation must be in the name of someone 21 or older , who needs a photo ID and a credit card at check-in. A refundable card deposit is required.

Can I bring a dog or smoke in this Room?

No. Standard units are non-smoking and do not allow pets . Dogs are only allowed in designated dog-friendly units approved before check-in. Service animals defined by the ADA are accommodated throughout the resort.

Do I need reservations to eat at the resort, and how far is the airport?

No resort reservation is needed to eat at Massanutten's restaurants, which are open to guests and the public. Most are open Wednesday through Sunday on rotating schedules, so call the 24-hour front desk at 540.289.9441 to check hours. Dinner reservations are recommended at Campfire Grill. The nearest airport, Shenandoah Valley Regional (SHD) , is about 30 minutes away.

Woodstone One Bedroom Deluxe Condo with Spa Tub/ Kitchen

What does the Woodstone One Bedroom Deluxe Condo look out on?

The condo faces toward the Shenandoah and Blue Ridge mountains , in the Shenandoah Valley setting of Massanutten Resort. The rooms are also soundproofed , so the suite stays restful after a day on the slopes or at the WaterPark.

How are the beds arranged and how many people does it sleep?

The bedroom has 1 King Bed and the living area has 1 Queen Sofa Bed . Together they sleep up to 4 guests , which suits a couple with two children, two couples or a small group of friends. Travel cribs are available for the youngest guests.

Can I cook in this condo, or will I have to eat out every night?

The condo has a full kitchen with a full-sized refrigerator/freezer, oven, stovetop, microwave, dishwasher, cookware, dishware, utensils, a coffee/tea maker and a dining table. That makes longer stays and family meals easy. The resort's restaurants are also open to guests and the public, with no reservation needed, and hours vary by season.

Is the condo a good choice for couples, families or longer stays?

It suits all three. Couples get a king bedroom, a fireplace and a spa tub. Families get a sofa bed, a travel crib on request and a kitchen. Connecting rooms are available for groups travelling together. Massanutten Resort is a family destination with pools, clubhouse activities, movie nights and shows, and quiet hours run from 11:00 p.m. to 7:00 a.m.

What is included with my stay besides the room itself?

Free WiFi (25+ Mbps) is included in the condo. The mandatory resort use fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers the indoor and seasonal outdoor pools, fitness centers, hot tubs, select tennis, pickleball, basketball and racquetball courts, playgrounds, fishing ponds and select hiking and biking trails.

What are check-in and check-out times, and what do I need to bring?

Check-in is at 5:00 p.m. and check-out is by 10:00 a.m. , with express check-out available. Early arrivals can use resort facilities before check-in by pre-registering with the Front Desk. The reservation holder must be 21 or older and show a photo ID and a credit card, and a refundable card deposit is required. Only people named on the reservation may check in.

Can I bring my dog or smoke in the condo?

Standard condo units are non-smoking and pet-free . Dogs are accepted only in designated dog-friendly units with approval before check-in, at $225 per dog under 70 lbs in condos, with a maximum of two dogs. ADA-defined service animals are accommodated throughout the resort.

How do I get around Massanutten Resort and how far is the airport?

Massanutten spans about 6,000 acres , so a car or bike makes getting between areas easier. During ski season, free shuttles run from the lower parking lots to the main ski lodge. The nearest airport, Shenandoah Valley Regional (SHD) , is about 30 minutes away. The resort is also easy to reach by car via US-33.

Woodstone One Bedroom Condo with Partial Kitchen

How are the beds arranged in the Woodstone One Bedroom Condo with Partial Kitchen?

The condo has one bedroom with a king bed , plus a queen sofa bed in the living room . Together they sleep up to 4 guests, so it suits two adults with two children or two couples who don't mind one sleeping in the living area. A travel crib is available for little ones.

Does the condo have a balcony, and what does it look out on?

Yes. The condo has a furnished balcony with mountain views , a pleasant spot for morning coffee or an evening outdoors in the Shenandoah Valley setting of Massanutten Resort.

What can I cook or prepare in the partial kitchen?

The partial kitchen is set up for simple meals. It has a refrigerator, microwave and toaster oven , a coffee/tea maker, cookware, dishware, utensils and paper towels. A dining table and dining area let you eat together in the condo. Resort restaurants are also open to guests and the public, with no reservation needed to dine.

What is included with my stay, and is there a resort fee?

Massanutten Resort charges a mandatory resort fee per bedroom, per night , and the amount varies by unit and dates. It covers WiFi, indoor and seasonal outdoor pools, fitness centers, hot tubs, select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds and select hiking and biking trails. In the condo itself, WiFi runs at 25+ Mbps.

Is this condo a good choice for families or larger groups?

It works well for families. The resort has two indoor and four outdoor pools , and the Indoor WaterPark is kept at 84°F year-round. The condo offers a fireplace, a living room and soundproofed rooms, and connecting rooms can be requested if your group needs more space. Children under 12 must be accompanied by an adult 18 or older in recreation center facilities.

What are check-in and check-out times, and who can book?

Check-in is 5:00 p.m. and check-out is 10:00 a.m. , with express check-out offered. The reservation holder must be at least 21 years old and show a photo ID and credit card at check-in. A refundable card deposit is required, and only people named on the reservation may check in. Quiet hours run from 11:00 p.m. to 7:00 a.m.

Can I bring my dog to the condo?

Standard condos are non-smoking and pet-free. Dogs are welcome only in designated dog-friendly condos with advance approval before check-in , and a pet fee applies. Only dogs are allowed, and they must be leashed on resort grounds. ADA-defined service animals are accommodated throughout the resort.

How do I get around the resort, and how far is the nearest airport?

Massanutten spans about 6,000 acres, so a car or bike is the easiest way to get between your condo and the resort's attractions . During ski season, free open-air shuttles run from the lower parking lots to the ski lodge. The nearest airport is Shenandoah Valley Regional (SHD), roughly 30 minutes away by car.

Eagle Trace 1 Bedroom Condo with Kitchen

How many people does the Eagle Trace 1 Bedroom Condo with Kitchen sleep?

The condo sleeps up to six guests . The bedroom has a queen bed, and the living room adds two queen sofa beds. That suits a family or two couples. A travel crib is also available for little ones.

What is the kitchen like, and can I cook my own meals?

Yes. The condo has a full kitchen with a full-sized refrigerator/freezer, oven, stovetop, microwave, dishwasher, toaster and coffee/tea maker. Cookware, dishware, utensils and paper towels are provided, and there is a dining table for shared meals. That makes longer stays easier on the budget. If you would rather eat out, the resort's restaurants are open to guests and the public with no reservation needed.

What will I see from the condo?

The condo has a bright windowed living area with mountain views . Massanutten Resort sits in Virginia's Shenandoah Valley with views of the Blue Ridge and Shenandoah mountains. It is an inland mountain resort, so there are no ocean or lake beaches on site.

Is this condo a good choice for families or groups?

It is a good fit for families . It has separate sleeping and living areas, a full kitchen, a fireplace, a 37-inch TV with cable and free WiFi. Connecting rooms are available for larger groups. The resort has two indoor and four outdoor pools, an indoor/outdoor WaterPark, movie nights and clubhouse activities. A couple can enjoy it too, with the spa and dining close by.

Will the condo be quiet at night?

The condo has soundproofed rooms , and resort quiet hours run from 11:00 p.m. to 7:00 a.m. Together these help make for restful nights after a busy day.

What does the resort fee cover?

A mandatory Resort Fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers Wi-Fi, indoor and seasonal outdoor pools, fitness centers and hot tubs. It also covers select tennis, pickleball, basketball and racquetball courts, plus playgrounds, parks, fishing ponds and select hiking and biking trails.

What are check-in and check-out times, and who can book?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. Guests arriving early can use resort facilities by pre-registering at the Front Desk. The reservation holder must be at least 21 and show a photo ID and credit card at check-in. A refundable card deposit is required, and only persons named on the reservation may check in. Children of all ages are welcome. The resort does not accommodate bachelor or bachelorette parties.

Can I bring a pet or smoke in the condo?

No smoking and no pets are allowed in standard units. Dogs are permitted only in designated dog-friendly units with approval before check-in. The pet fee is $225 per dog under 70 lbs, with a maximum of two dogs per reservation. ADA-defined service animals are accommodated throughout the resort.

How do I get to Massanutten Resort and get around once there?

The resort is easy to reach by car via US-33 at 1822 Resort Drive, McGaheysville. Shenandoah Valley Regional Airport (SHD) is the nearest airport, about 30 minutes away. The property covers roughly 6,000 acres, so having a car or bike makes getting between the condo, the WaterPark and restaurants easier. Free shuttles run from the lower parking lots to the ski lodge during ski season.

Eagle Trace 1 Bedroom Condo with Spa Tub/Partial Kitchen

What does the Eagle Trace 1 Bedroom Condo with Spa Tub/Partial Kitchen look out on?

This condo offers partial views of the Shenandoah and Blue Ridge foothills around Massanutten Resort. It is an inland mountain setting, so expect ridgelines and trees rather than a lake or beach.

How are the beds set up and how many people does the condo sleep?

The condo has 2 queen beds and 1 queen sofa bed and sleeps up to 6 guests . It works well for two couples, or a family or small group sharing one bedroom and the living room.

Can I cook in the condo?

Yes. The partial kitchen has a full-sized refrigerator/freezer, microwave, toaster oven and griddle, plus cookware, dishware, utensils and paper towels. There is a dining table, and a coffee/tea maker for the morning. It suits simple family meals and breakfasts, and the resort's restaurants are close by for bigger dinners.

Is this condo a good choice for families?

Yes. Massanutten Resort is a family destination, and this condo is family friendly with a travel crib available, a living room with a fireplace, a 37-inch cable TV and soundproofed rooms. Connecting rooms are available if your group is larger. The reservation holder must be at least 21, and resort quiet hours run 11 p.m. to 7 a.m.

What are check-in and check-out times, and what do I need to bring?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. Check-in is at the North Lobby in the Woodstone Building, 1822 Resort Drive. Bring a photo ID and a credit card, since a refundable card deposit is required. Only people named on the reservation may check in. Arriving early? Pre-register with the Front Desk to use resort facilities before your room is ready.

What does the resort fee include with this condo?

A mandatory resort fee, charged per bedroom per night , covers Wi-Fi, indoor and seasonal outdoor pools, fitness centers, hot tubs, select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds and select hiking and biking trails. The exact amount varies by unit and dates.

Can I bring my dog or smoke in the condo?

Smoking is not permitted, and pets are not allowed in standard units . Dogs are accepted only in designated dog-friendly condos with advance approval before check-in. The fee is $225 per dog under 70 lbs, with a maximum of two dogs. ADA-defined service animals are accommodated throughout the resort.

Where can we eat and swim during a stay at Massanutten Resort?

The resort has two indoor and four outdoor pools , and an Indoor WaterPark kept at 84°F year-round. Dining options include Campfire Grill, Base Camp, Splash's Bar & Grill and Virginia BBQ & Pizza Co. No resort reservation is needed to eat at the restaurants, but hours vary by season and most open Wednesday through Sunday. Call the 24-hour front desk at 540.289.9441 to check current hours.

Room, with Sofa bed

What does the Room with Sofa bed at Massanutten Resort look out on?

The room has a private balcony or patio with views toward the Blue Ridge and Shenandoah Mountains. Massanutten is an inland mountain resort in Virginia's Shenandoah Valley, so the scenery is mountains rather than ocean or lake beaches.

Is this room a good choice for families or couples?

Yes, for small groups. Massanutten Resort is a family destination with pools, movie nights, clubhouse activities and nighttime shows, and children of all ages are welcome. The king bed suits a couple, and the double sofa bed gives a third guest a place to sleep. Connecting rooms are available if your group is larger. The person making the reservation must be at least 21.

What comes with the room for entertainment and working?

You get a 37-inch flat-screen TV with cable channels , a desk with laptop workspace, a phone, and an iron and ironing board. A coffee/tea maker and mini-fridge handle light in-room refreshments. Free WiFi at 25+ Mbps is included, and the resort also offers complimentary WiFi in most common areas.

What is included with the resort fee for guests in this room?

A mandatory Resort Fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers WiFi, indoor and seasonal outdoor pools, fitness centers and hot tubs. It also covers select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds and select hiking and biking trails.

Will the room be quiet?

The room is soundproofed and has air conditioning and heating, so it stays comfortable in every season. Resort quiet hours run from 11:00 p.m. to 7:00 a.m.

What are check-in and check-out times, and what do I need to bring?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. Printed check-in times may vary by reservation confirmation. Bring a photo ID and a credit card, as a refundable card deposit is required at check-in. Only people listed on the reservation may check in. If you arrive early, pre-register with the Front Desk to use resort facilities before your room is ready.

Can I bring a dog or smoke in this room?

Standard units are non-smoking and pet-free . Dogs are allowed only in designated dog-friendly units, and you must get approval before check-in. ADA-defined service animals are accommodated throughout the resort.

Do I need reservations to eat at Massanutten Resort, and what is there to do with kids?

No resort stay is needed to eat at Massanutten's restaurants, and most are open Wednesday through Sunday on rotating schedules. Call the front desk on 540.289.9441, staffed 24 hours, to check current hours. The resort has two indoor and four outdoor pools. Its Indoor WaterPark is kept at 84°F year-round , and waterpark admission is separate from the resort fee.

Regal Vistas 2 Bedroom Presidential Condo with Spa Tub/ Kitchen

What can I see from the Regal Vistas 2 Bedroom Presidential Condo at Massanutten Resort?

The condo is set up around sweeping views of the Shenandoah and Blue Ridge mountains , with natural light and mountain panoramas framing the living space. Massanutten sits on roughly 6,000 acres in Virginia's Shenandoah Valley, so the outlook is mountain scenery rather than a beach or lake.

How are the beds arranged and how many people does this condo sleep?

The condo sleeps up to six guests across two bedrooms. There is 1 king bed, 1 queen bed and 1 queen sofa bed , which suits two couples plus one or two more guests, or a family or small group.

What is the bathroom like?

The condo has a private bathroom with a jetted bathtub and a separate shower , which is where the spa tub in the room name comes in. Towels, soap, shampoo, toilet paper and a hair dryer are provided. Toothbrushes and toothpaste are not, so pack your own.

Can I cook in the condo, or will I need to eat out every night?

You can do either. The full kitchen has a full-sized refrigerator/freezer, stovetop, oven, microwave, dishwasher, toaster, coffee/tea maker, cookware, dishware, utensils and paper towels. There is also a dining table for shared meals. On property, Campfire Grill, Splash's Bar & Grill and Virginia BBQ & Pizza Co. are open to guests and the public with no reservation needed. Hours rotate by season and day, so call the front desk at 540.289.9441 (staffed 24 hours) for current times.

Is this condo a good choice for families or groups?

Yes. Massanutten is a family destination, and this condo offers two separate bedrooms, a living room with fireplace, a full kitchen and a travel crib available on request . Connecting rooms are also an option for larger parties. The resort has indoor and outdoor pools, an indoor WaterPark kept at 84°F year-round, and movie nights and clubhouse activities.

What is included with my stay besides the room itself?

The condo includes free WiFi (25+ Mbps) and a 37-inch flat-screen TV with cable channels. A mandatory per-bedroom, per-night resort use fee covers indoor and seasonal outdoor pools, fitness centers, hot tubs , select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds and select hiking and biking trails. The fee amount varies by unit and dates.

What are the check-in rules and house policies I should know about?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. The reservation must be made by someone 21 or older , who must show photo ID and a credit card at check-in. A refundable card deposit is required, and only people named on the reservation may check in. Quiet hours run from 11:00 p.m. to 7:00 a.m. The resort does not accommodate bachelor or bachelorette parties. Standard units are non-smoking.

Can I bring my dog?

Dogs are only allowed in designated dog-friendly units with advance approval . No pets are permitted in standard units, and only dogs are ever allowed. Where approved, the fee is $225 per dog under 70 lbs, with a maximum of two dogs. ADA-defined service animals are accommodated throughout the resort.

How far is Massanutten Resort from the airport, and will I need a car?

The nearest airport is Shenandoah Valley Regional Airport (SHD) , about 30 minutes away. Massanutten is easy to reach by car via US-33. The resort is large and spread out, and guests report that a car or bike is the easiest way to get around. In ski season, free shuttles run from the lower parking lots to the main ski lodge.

Woodstone Premium 2 Bedroom Condo with Spa Tub/ Kitchen

How many people does the Woodstone Premium 2 Bedroom Condo sleep, and how are the beds arranged?

This two-bedroom condo at Massanutten Resort sleeps up to 6 guests . The bedding is 1 King Bed, 1 Queen Sofa Bed and 2 Twin Beds , which suits two couples plus children or a group of friends or relatives. A travel crib is also available for families with a baby.

Can I cook in this condo, or will I need to eat out every night?

You can cook here. The condo has a full kitchen with a full-sized refrigerator/freezer, stovetop, oven, microwave, dishwasher and toaster. It also has a coffee/tea maker, cookware, dishware, utensils and paper towels, plus a dining area with a table. That makes it easy to prepare breakfast or family dinners on your own schedule.

Is this condo a good choice for families or larger groups?

Yes. Massanutten markets itself as a family destination. The condo has two bedrooms, a living room with a fireplace and a full kitchen, and a travel crib is available. Connecting rooms are available if your party outgrows one unit. Children of all ages are welcome, though the person who makes the reservation and checks in must be at least 21.

What is included with my stay besides the room itself?

The condo has free WiFi (25+ Mbps), a 37-inch flat-screen TV with cable channels, air conditioning and heating, and a fireplace. The mandatory resort fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers access to indoor and seasonal outdoor pools, fitness centers, hot tubs, select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds and select hiking and biking trails.

What are check-in and check-out times, and what do I need to bring?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. If you arrive early, you can pre-register with the Front Desk and use resort facilities before your unit is ready. Bring a photo ID and a credit card . A refundable card deposit is taken at check-in, and only people listed on the reservation can check in.

Do I need a car to get around Massanutten Resort?

The resort covers about 6,000 acres, and guests report that there is no regular shuttle between its different areas outside ski season, so a car or bike is the easiest way to get around. During ski season, free open-air shuttles run from the lower parking lots to the main ski lodge. The nearest airport is Shenandoah Valley Regional (SHD), about 30 minutes away.

Where can we eat, and do we need a reservation?

No reservation is needed to eat at Massanutten's restaurants. Options include Campfire Grill, Virginia BBQ & Pizza Co., Lift Coffee Bar and Splash's Bar & Grill at the WaterPark. Hours vary by season and most venues run Wednesday through Sunday, so call the 24-hour front desk at 540.289.9441 to check current hours. Campfire Grill recommends dinner reservations.

Are pets or smoking allowed in this condo?

Standard units are non-smoking and pet-free . Dogs are allowed only in designated dog-friendly condos and must be approved before check-in. The fee is $225 per dog under 70 lbs, with a maximum of two dogs. Service animals as defined by the ADA are accommodated throughout the resort.

Woodstone Deluxe 2 Bedroom Condo with Spa Tub/Partial Kitchen

Who can the Woodstone Deluxe 2 Bedroom Condo sleep comfortably?

This condo at Massanutten Resort sleeps up to six guests . The beds are 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed , so a couple or parents can take the king, children or friends can use the twin beds, and the queen sofa bed takes extra guests. A travel crib can also be accommodated.

Can I cook in the condo, or will I need to eat out every meal?

The condo has a partial kitchen with a full-sized refrigerator/freezer, microwave, griddle, toaster oven, coffee/tea maker, and cookware, dishware and utensils. There is also a dining area with a table. That suits breakfasts and simple family meals in the condo. If you would rather eat out, the resort's restaurants are open to guests and the public without a reservation.

What does the resort fee include for guests in this condo?

The mandatory resort fee is charged per bedroom, per night, and the amount varies by unit and dates. It includes Wi-Fi, indoor and seasonal outdoor pools, fitness centers, hot tubs , select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds, and select hiking and biking trails.

What will I see from the condo, and is there a beach nearby?

The condo has views toward the Blue Ridge/Shenandoah Mountains . Massanutten Resort is an inland mountain resort of about 6,000 acres in Virginia's Shenandoah Valley, so there is no ocean or lake beach on-site. The pools, including indoor and seasonal outdoor options, take the place of a beach.

Is this condo a good fit for families or larger groups?

Yes. With two bedrooms, a living room with a fireplace, a dining area and a partial kitchen , it gives a family or group of up to six shared space and separate sleeping areas. Connecting rooms are available if you need to stay adjacent to another party. The resort is family oriented, with pools, movie nights, clubhouse activities and nighttime shows. Quiet hours run from 11:00 p.m. to 7:00 a.m. The resort does not accommodate bachelor or bachelorette parties.

What are check-in and check-out times, and who can book?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , and express check-out is available. Guests arriving early can pre-register with the Front Desk to use resort facilities before the room is ready. The person booking must be at least 21 years old and must show a photo ID and a credit card at check-in. A refundable card deposit is required, and only people listed on the reservation can check in.

Can I bring my dog to this condo?

Dogs are allowed only in designated dog-friendly units with advance approval . Standard units are no-pet and no-smoking. The pet fee in dog-friendly condos is $225 per dog under 70 lbs, with a maximum of two dogs. Please arrange approval before arrival. Service animals as defined by the ADA are accommodated throughout the resort.

Do I need a car at Massanutten Resort?

The resort is large, and guests report that a car or bike is the easiest way to get around outside ski season, when free open-air shuttles run from the lower parking lots to the ski lodge. The nearest airport is Shenandoah Valley Regional (SHD), about 30 minutes away. Massanutten is reached by car via US-33, and rental cars are available at nearby airports.

Summit Luxury 2 Bedroom Condo with Spa Tub/Partial Kitchen

What does the Summit Luxury 2 Bedroom Condo look out on?

The living area of this Massanutten Resort condo has mountain views that suit the resort's Shenandoah Valley setting. It is an inland mountain resort, so expect ridgelines rather than beaches or lakefront.

How are the beds arranged, and who does the condo sleep comfortably?

The condo sleeps six guests across two bedrooms, with 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed . That works well for a couple plus children, two couples with a child, or a small family group. The sofa bed in the living area takes the sixth sleeper.

Can I cook in the condo, or is it only a kitchenette?

It has a partial kitchen with a full-sized refrigerator/freezer, microwave, toaster oven, griddle, coffee/tea maker, and cookware, dishware and utensils. A dining table and paper towels are also included. That is enough for breakfasts, snacks and simple dinners, and the resort's restaurants are open to guests and day visitors when you want to eat out.

Is this condo a good fit for families?

Yes. The Summit Luxury 2 Bedroom Condo is described as family friendly . A travel crib is available and connecting rooms can be arranged for larger groups. The resort also has indoor and outdoor pools, a WaterPark, playgrounds and movie nights. Quiet hours run from 11:00 p.m. to 7:00 a.m.

What is included in the resort fee for guests in this condo?

The mandatory resort fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers Wi-Fi, indoor and seasonal outdoor pools, fitness centers, hot tubs, select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds, and select hiking and biking trails. Wi-Fi in the condo itself runs at 25+ Mbps.

What are check-in and check-out times, and who can book?

Check-in is 5:00 p.m. and check-out is 10:00 a.m. , with express check-out available. If you arrive early, pre-register at the Front Desk to use resort facilities. The reservation holder must be 21 or older , show photo ID and a credit card at check-in, and leave a refundable card deposit. Children of all ages can stay.

Can I bring my dog to this condo?

Dogs are allowed only in designated dog-friendly condos with approval before check-in, and standard units are no-pet and non-smoking. In designated units the fee is $225 per dog under 70 lbs, with a maximum of two dogs. ADA-defined service animals are accommodated throughout the resort.

Is there anything the room description doesn't tell me about the condo and the resort around it?

The condo has a fireplace and heating and air conditioning for year-round comfort, which suits ski season and summer alike. Massanutten covers about 6,000 acres, with skiing, two golf courses, a day spa and an indoor WaterPark kept at 84°F year-round. Restaurant hours vary by season and most are open Wednesday through Sunday, so call the 24-hour front desk to check current hours.

Summit Premium 2 Bedroom Condo with Spa Tub/ Kitchen

How are the beds arranged in the Summit Premium 2 Bedroom Condo, and how many people does it sleep?

The condo sleeps six guests with 1 King Bed, 1 Queen Sofa Bed and 2 Twin Beds. The two bedrooms hold the king bed and the twin beds, and the queen sofa bed is in the living area. That makes it a good fit for two couples, or a family with children who can share the twins.

What is the bathroom like in this condo?

The condo has a private bathroom with a jetted bathtub , plus a separate bathtub and shower. Towels, a hair dryer, shampoo, soap and toilet paper are provided. Toothbrushes and toothpaste are not, so pack your own.

Can we cook in the condo, or will we need to eat out every night?

You can cook. The condo has a full kitchen with a full-sized refrigerator/freezer, oven, stovetop, microwave, dishwasher and toaster. It also has a coffee/tea maker, cookware, dishware, utensils, paper towels and a dining table. For nights out, Massanutten Resort's restaurants take walk-ins, and no resort reservation is needed to eat at them. Hours rotate by season and most venues are open Wednesday through Sunday. Campfire Grill recommends dinner reservations because waits can be long.

Is the Summit Premium 2 Bedroom Condo a good choice for families?

Yes. Massanutten Resort is a family destination , and the condo offers a travel crib on request and connecting rooms for larger groups. It has a living room with a fireplace and a 37-inch cable TV. Children under 12 must be accompanied by an adult aged 18 or older when using the recreation center facilities.

What is included with the resort fee?

A mandatory resort fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers Wi-Fi, indoor and seasonal outdoor pools, fitness centers, hot tubs , and select tennis, pickleball, basketball and racquetball courts. It also covers playgrounds, parks, fishing ponds and select hiking and biking trails. Indoor WaterPark day passes are sold separately to the public.

What are the check-in rules and who can book?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m., with express check-out available. The person booking must be 21 or older and must show a photo ID and a credit card at check-in. A refundable card deposit is required, and only people named on the reservation may check in. If you arrive early, pre-register with the Front Desk to use resort facilities before your room is ready. The check-in location is the North Lobby in the Woodstone Building at 1822 Resort Drive.

Can we bring a dog or smoke in the condo?

Standard units are non-smoking and pet-free . Dogs are allowed only in designated dog-friendly units, and you must get approval before check-in. The pet fee is $225 per dog under 70 lbs, with a maximum of two dogs. ADA-defined service animals are accommodated throughout the resort.

How do we get around the resort, and how far is the airport?

Massanutten spreads over about 6,000 acres , so a car or bike is useful for getting between areas. In ski season, free open-air shuttles run from the lower parking lots to the main ski lodge. The nearest airport is Shenandoah Valley Regional (SHD), about 30 minutes away. Charlottesville-Albemarle (CHO) and Washington Dulles (IAD) are also within driving distance.

What is there to do at Massanutten Resort when we are not in the condo?

The resort has an indoor and outdoor WaterPark , with the indoor section kept at 84°F year-round. It also has skiing, two golf courses, and a day spa, The Spa at Massanutten, open daily 10 a.m. to 6 p.m. Other activities include an escape room, mini golf, a go-kart track, horseback trail rides and a zipline. Shenandoah National Park's Swift Run Gap entrance is about 30 minutes away.

Summit Premium 2 Bedroom View Condo with Spa Tub/ Kitchen

What does the Summit Premium 2 Bedroom View Condo look out on?

This condo is categorised as a mountain view condo, so you wake up to the Shenandoah Valley and Blue Ridge setting that surrounds Massanutten Resort. It is an inland mountain resort, so the scenery is wooded ridgelines rather than a beach or lake.

How are the beds arranged and how many people does it sleep?

The condo sleeps up to six guests across two bedrooms and a flexible living area. Sleeping arrangements are 1 King Bed, 2 Twin Beds and 1 Queen Sofa Bed, with bed sheets and towels provided. That suits a couple plus children, or two couples with a child or two.

Can I cook in the condo, or will I need to eat out every night?

The full kitchen makes self-catering easy. It has a full-sized refrigerator/freezer, stovetop, oven, microwave, dishwasher, toaster, coffee/tea maker, cookware, dishware, utensils, paper towels and a dining table. If you would rather go out, the resort's restaurants are open to guests and the public with no reservation required to eat, though hours vary by season and venue, and most are open Wednesday through Sunday.

Is this condo a good choice for families or a longer stay?

Yes. The two-bedroom layout, full kitchen, fireplace and family-friendly setup suit families and longer visits, and a travel crib can be requested for young children. Connecting rooms are available if your group needs more space. A desk with a laptop workspace helps if someone needs to work, and the 37-inch TV with cable and free WiFi (25+ Mbps) keep everyone entertained.

What does the resort fee include?

Massanutten Resort charges a mandatory resort fee per bedroom, per night, and the amount varies by unit and dates. It covers Wi-Fi, indoor and seasonal outdoor pools, fitness centers, hot tubs and select courts for tennis, pickleball, basketball and racquetball. It also covers playgrounds, parks, fishing ponds and select hiking and biking trails.

What are the check-in rules and times?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. The reservation must be in the name of someone 21 or older , and only people named on the reservation may check in. Bring a photo ID and a credit card, as a refundable card deposit is required. Guests who arrive early can use resort facilities by pre-registering at the Front Desk. Check-in is at 1822 Resort Drive, at the North Lobby in the Woodstone Building.

Can I bring my dog to this condo?

Dogs are allowed only in designated dog-friendly condos and only with advance approval before check-in. The fee is $225 per dog under 70 lbs, with a maximum of two dogs. Standard units are non-smoking and pet-free, and no pets other than dogs are allowed. ADA-defined service animals are accommodated throughout the resort.

How far is the condo from the airport, and what is there to do on site?

The nearest airport is Shenandoah Valley Regional Airport (SHD), roughly 30 minutes away by car. On site, Massanutten Resort has an indoor/outdoor WaterPark, ski slopes, two golf courses, a day spa and several restaurants. The Indoor WaterPark is kept at 84°F year-round.

Room, with Sofa bed, Pets Allowed

What does this room at Massanutten Resort look out on?

The room has a private balcony or patio with views toward the Blue Ridge and Shenandoah Mountains. Massanutten is an inland mountain resort in Virginia's Shenandoah Valley, so the scenery is mountains rather than a beach or lake.

How are the beds arranged and how many people does the room sleep?

The room has 1 king bed in the bedroom and a double sofa bed in the living area , and it sleeps up to 3 guests . That suits a couple, or a couple with a child. Connecting rooms are available if your group is larger.

Can I bring my dog to this pet-friendly room?

Yes, but only with advance approval before check-in , and only dogs are allowed. In designated dog-friendly condos the pet fee is $225 per dog under 70 lbs, with a maximum of two dogs per reservation. In dog-friendly hotel rooms the fee is included in the rate. Dogs must be leashed (6 ft maximum) on resort grounds. They are not allowed inside public buildings such as the WaterPark, recreation centers, The Spa or indoor dining. ADA service animals are accommodated throughout the resort.

What is included with the resort fee?

A mandatory resort fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers Wi-Fi, indoor and seasonal outdoor pools, fitness centers, hot tubs, select tennis, pickleball, basketball and racquetball courts, playgrounds, parks, fishing ponds and select hiking and biking trails.

What in-room comforts should I expect?

The room has a 37-inch flat-screen TV with cable , a coffee and tea maker, a mini-fridge, a desk, an iron and ironing board, and air conditioning and heating. Free Wi-Fi (25+ Mbps) is included, and window screens and a fire extinguisher are provided.

Is the room quiet?

The rooms are soundproofed , and resort quiet hours run from 11:00 p.m. to 7:00 a.m. Massanutten is a family resort, so expect some activity during the day around the pools and WaterPark.

What are check-in, check-out and booking requirements?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. The reservation holder must be at least 21 and show a photo ID and credit card at check-in. A refundable card deposit is required. Only people listed on the reservation may check in, and the resort does not accommodate bachelor or bachelorette parties.

Where can I eat and swim during my stay?

Restaurants are open to guests and the public with no reservation required , though hours vary by season and most are open Wednesday through Sunday. Options include Campfire Grill, where dinner reservations are recommended, and Splash's Bar & Grill inside the Indoor WaterPark, which does not require WaterPark admission. The Indoor WaterPark is kept at 84°F year-round . The resort also has two indoor and four outdoor pools.

Room, Pets Allowed

Can I bring my dog, and what does it cost?

Yes, this is a pet-friendly room category , but you must get advance approval before check-in . Only dogs are allowed. In designated dog-friendly condos the fee is $225 per dog under 70 lbs, with a maximum of two dogs per reservation, and the fee is included in the rate for dog-friendly hotel rooms. If an unapproved pet is found, a nonrefundable charge of up to $500 per day may apply.

What rules apply to dogs around the resort?

Dogs must be on a leash of 6 feet or less at all times on resort property, except in a designated fenced dog park. They are not allowed inside public buildings such as the WaterPark, recreation centers, indoor dining locations, The Spa, the ski lodge or the ski/bike rental shop. Pets are also not allowed on the Massanutten Scenic Chairlift. ADA-defined service animals are accommodated throughout the resort, but emotional support animals are not treated as service animals.

Does the room have a balcony, and what is the view?

The room opens onto a private balcony or patio . Massanutten Resort sits in Virginia's Shenandoah Valley with views of the Blue Ridge/Shenandoah Mountains, so it is a pleasant spot for morning coffee from the in-room coffee/tea maker.

Will the room be quiet, and what in-room comforts can I expect?

The rooms are soundproofed , and resort quiet hours run from 11:00 p.m. to 7:00 a.m. Inside you will find air conditioning and heating, a 37-inch flat-screen TV with cable channels, a mini-fridge, a coffee/tea maker, a desk, an iron and ironing board, and free WiFi at 25+ Mbps .

What does the resort fee include for guests in this room?

A mandatory resort fee is charged per bedroom, per night, and the amount varies by unit and dates. It covers WiFi, indoor and seasonal outdoor pools, fitness centers, hot tubs , select tennis, pickleball, basketball and racquetball courts, plus playgrounds, parks, fishing ponds and select hiking and biking trails.

What should I know about check-in and getting around?

Check-in is at 5:00 p.m. and check-out is at 10:00 a.m. , with express check-out available. The main check-in is at the North Lobby in the Woodstone Building, 1822 Resort Drive. The person booking must be at least 21 , and a photo ID and credit card are required, with a refundable card deposit. The resort covers about 6,000 acres, and guests report that a car or bike is the easiest way to get around outside ski season.

Is this room a good fit for families or groups?

Yes. Massanutten Resort is a family destination with an Indoor WaterPark kept at 84°F year-round, pools, movie nights and clubhouse activities. Connecting rooms are available for larger groups. Children under 12 must be accompanied by an adult 18 or older in the recreation centers. Note that bachelor and bachelorette parties are not accommodated.

Where can we eat during our stay?

No resort reservation is needed to eat at Massanutten's restaurants. Options include Campfire Grill for pizzas, steaks and burgers, Splash's Bar & Grill inside the Indoor WaterPark, and the Lift Coffee Bar. Most restaurants are open Wednesday through Sunday on rotating schedules, so call the 24-hour front desk at 540.289.9441 to check current hours.

Food & drink

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Is breakfast included at Massanutten Resort?

No — Massanutten Resort is not an all-inclusive property and room rates do not include meals; on-site restaurants and bars are pay-as-you-go.

What on-site restaurants are available at Massanutten Resort?

On-site options include Base Camp, Campfire Grill, Elevations Cocktail Lounge, Lift Coffee Bar, Sweetz, The Snack Shack, Splash's Bar & Grill, and several seasonal outlets.

Does Massanutten Resort serve coffee in the morning?

Yes — Lift Coffee Bar on property serves espresso drinks and brewed coffee; hours vary by day so check with the front desk.

Can I eat at WaterPark restaurants without a WaterPark ticket at Massanutten Resort?

Yes — some venues like Splash's Bar & Grill and Sweetz can be accessed without WaterPark admission, while The Snack Shack on the aquatics floor requires WaterPark admission.

Do I need reservations to dine at Massanutten Resort restaurants?

No resort reservation is required to dine, but dinner reservations are recommended for some venues like Campfire Grill because wait times can be long.

Are there family-friendly dining options at Massanutten Resort?

Yes — casual and family-friendly choices include Campfire Grill, Base Camp, The Snack Shack, and poolside seasonal dining options.

Does Campfire Grill at Massanutten Resort serve breakfast?

Campfire Grill offers a weekend breakfast buffet on Saturday and Sunday mornings per the resort schedule.

Are there seasonal dining venues at Massanutten Resort?

Yes — several outlets operate seasonally, including poolside Chill Grill and ski-season eateries like Mid-Mountain Grill and the Waffle Cabin.

Can non-guests eat at Massanutten Resort restaurants?

Yes — the resort's restaurants and bars are open to resort guests, day visitors, and the general public.

Does Massanutten Resort offer grab-and-go or quick-service food?

Yes — quick options include The Snack Shack in the WaterPark, Bogey's Snack Bar (seasonal), and other kiosk-style outlets around the property.

Spa & wellness

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What is The Spa at Massanutten and is it open to the public?

The Spa at Massanutten is a year-round day spa on property and it is open to the public.

What are The Spa at Massanutten's hours?

The spa is open daily from 10:00 a.m. to 6:00 p.m.

Do I need to book spa appointments in advance at Massanutten Resort?

Yes — guests are recommended to book spa appointments 1–2 weeks in advance by calling the spa directly.

What types of treatments does The Spa at Massanutten offer?

The spa offers massages, facials and skin care, manicures and pedicures, infrared dry sauna sessions, a CO₂ Dry Bath Chamber, and teen-specific treatments.

Is there a signature massage at The Spa at Massanutten and how long is it?

The Massanutten Signature Massage is listed as a popular service with 60- and 90-minute options.

Are spa prices published for services at Massanutten Resort?

Some published pricing exists for spa services — for example, the Signature Massage and certain packages have known prices in external listings, but you should call the spa to confirm current rates.

Can teens get spa treatments at Massanutten Resort?

Yes — the spa menu includes treatments designed for teens, with teen services available for guests over 16.

Does The Spa at Massanutten have a retail boutique?

Yes — the spa includes a Spa Boutique selling bath & body products, nail care items, cosmetics, and jewelry.

Are spa facilities included with the resort fee at Massanutten Resort?

The resort fee covers fitness and some recreation spaces, but specific spa treatments and services are paid separately; contact the spa for details.

How do I contact The Spa at Massanutten to book or ask questions?

Guests are advised to call the spa directly at the numbers listed on the resort site to book appointments and ask questions about services and availability.

Pools & on site

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Does Massanutten Resort have indoor and outdoor pools?

Yes — the resort has two indoor pools and multiple seasonal outdoor pools, plus a year-round Indoor WaterPark kept at 84°F.

Can guests use the WaterPark without staying at Massanutten Resort?

Yes — day passes for the Indoor WaterPark are available to the public; WaterPark admission is required for certain on-WaterPark venues and activities.

Are lifeguards on duty at Massanutten Resort pools and WaterPark?

The resort lists lifeguards on site at the WaterPark; lifeguard coverage may vary by pool and area.

What are the age rules for pool use at Massanutten Resort?

Children under 12 must be accompanied by an adult 18 or older while using recreation center pool facilities; other specific area rules may apply.

Is the Indoor WaterPark heated year-round at Massanutten Resort?

Yes — the Indoor WaterPark is maintained at about 84°F year-round.

Are some pools at Massanutten Resort restricted to building guests?

Yes — Woodstone Leisure Pool and Regal Vista Leisure Pool are unguarded and restricted to owners/guests of those buildings; other guests need an access key from the Woodstone Front Desk.

What pool rules should I know before visiting Massanutten Resort?

Only bottled water is allowed on pool decks, certain splash-area rules apply (like one guest per crossing pad), and standard no-horseplay/no-diving rules are enforced in wave pools.

Are hot tubs available at Massanutten Resort?

Yes — the resort offers hot tubs as part of its pool and recreation facilities.

Does the Fitness & Rec Club at Massanutten Resort include a lap pool?

Yes — the Fitness & Rec Club features a 25-meter heated indoor pool with lap swim and scheduled open swim hours.

When do outdoor pools operate at Massanutten Resort?

Outdoor pool hours are seasonal and vary by pool; some outdoor pools are open daily during peak summer with reduced hours in shoulder season and may close early September.

Weather & seasons

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What is the weather like around Massanutten Resort in summer?

Summers in the Shenandoah Valley are warm and humid, with the hot season roughly late May through mid-September and average daily highs often above the upper 70s°F.

When is peak summer heat near Massanutten Resort?

Mid-July is typically the hottest time of year, with the most frequent afternoon thunderstorms.

What are fall conditions like near Massanutten Resort?

Fall brings cooler, pleasant weather with average highs in the upper 60s°F and generally dry conditions starting in late September.

Does Massanutten Resort have ski season and winter activities?

Yes — the resort offers winter activities including skiing, snowboarding, tubing, and ice skating, and winters can be cold and snowy in the area.

How cold does it get near Massanutten Resort in winter?

Winters are described as very cold and snowy; regional averages show January overnight lows near the low 20s°F.

When is the best time to visit for Shenandoah National Park access from Massanutten Resort?

The strongest visiting window for Shenandoah National Park runs from late April through early October for the best road and trail access.

Are there seasonal closures or reduced hours at Massanutten Resort venues?

Yes — many restaurants and outdoor activities operate seasonally or with reduced hours in shoulder seasons; check current schedules with the front desk before you travel.

What months are generally driest or clearest near Massanutten Resort?

Late September is often one of the driest stretches of the year, while August sees frequent afternoon storms despite being relatively clear at times.

Is the Indoor WaterPark open year-round at Massanutten Resort despite the season?

Yes — the Indoor WaterPark is open year-round, including most holidays, though daily hours vary by season.

How much annual precipitation does the Massanutten area receive?

McGaheysville averages around 43 inches of precipitation per year.

Getting there & around

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How do I get to Massanutten Resort?

Massanutten Resort is reached by car via US-33 to 1822 Resort Dr, McGaheysville, VA; rental cars and private transfers are common from nearby airports.

What airport is closest to Massanutten Resort?

The nearest airport is Shenandoah Valley Regional Airport (SHD), about a 30–36 minute drive; Charlottesville-Albemarle (CHO) and Washington Dulles (IAD) are also viable options.

Does Massanutten Resort offer an airport shuttle?

The resort does not list a dedicated airport shuttle; private shuttles or local car services can be booked in advance for transfers.

Is there shuttle service around Massanutten Resort?

Massanutten provides an in-resort shuttle connecting lodging areas with the ski base, waterpark, and dining venues, but guests often rely on cars to get around the large property.

Is parking available at Massanutten Resort?

Yes, parking is available and is included for day-pass holders and guests participating in ticketed resort activities and events.

What is the resort address for GPS at Massanutten Resort?

The resort address is 1822 Resort Dr, McGaheysville, VA 22840; the North Lobby/Woodstone Building is the main check-in location.

Can I get around the resort without a car?

Some in-resort shuttle service and seasonal shuttles run during ski season, but because the property is large, many guests find a car or local taxi service more convenient.

Is public transportation available to Massanutten Resort?

Massanutten does not advertise regular public transit service to the resort; local taxi and private shuttle companies operate in the area for airport or sightseeing transfers.

Does Massanutten Resort offer directions or help with transfers?

You can contact the resort front desk or arrange private transfers in advance; BookResorts agents are also available 24/7 at +1 (888) 605-1350 to assist with bookings.

Things to do

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What activities are available at Massanutten Resort?

Massanutten Resort offers year-round activities including an indoor/outdoor WaterPark, skiing and snowboarding, golf, mountain biking, tennis and pickleball courts, an arcade, miniature golf, and a spa.

Does Massanutten Resort have a WaterPark and what are the hours?

Yes, Massanutten has an Indoor/Outdoor WaterPark kept at 84°F year-round; hours vary by season and day, so check the resort schedule before you go.

Can I ski or snowboard at Massanutten Resort?

Yes, the resort operates ski and snowboard slopes with lessons and seasonal lift/shuttle service during ski season.

Are there activities for kids at Massanutten Resort?

Yes, the resort provides family-friendly options such as a children's pool, playground, arcade/game room, and kid zones in the WaterPark.

Does Massanutten Resort have spa and fitness facilities?

Yes, The Spa at Massanutten is open daily (10 a.m.–6 p.m.) offering massages, facials, manicures and pedicures, and the Massanutten Fitness & Rec Club offers equipment, classes, pools, sauna and courts.

Can I play golf at Massanutten Resort?

Yes, the resort includes two golf courses, a driving range, and a pro shop where club rentals are available.

Is there organized entertainment at Massanutten Resort?

The resort runs organized activities and evening entertainment; specific events and schedules vary by season, so check the concierge or front desk for current offerings.

Are there outdoor adventures near Massanutten Resort?

Yes, nearby options include horseback trail rides, zipline/canopy tours, off-road Jeep adventures, and access to Shenandoah National Park for hiking and scenic drives.

Do I need to book activities in advance at Massanutten Resort?

Popular activities such as spa treatments, lessons, and some seasonal attractions recommend advance booking; the spa suggests reserving appointments 1–2 weeks ahead.

Weddings & celebrations

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Can I have my wedding at Massanutten Resort?

Yes, Massanutten Resort hosts weddings and celebrations and offers indoor and veranda ceremony/reception options through its Conference Center and ballroom spaces.

How many guests can Massanutten Resort accommodate for a wedding?

The resort can host weddings of up to roughly 150 seated guests in the Grand Ball Room and veranda, with larger event capacities available in other venue spaces.

Does Massanutten Resort offer wedding packages?

Yes, the Massanutten Wedding Package starts at $3,000 and includes a dedicated wedding day coordinator and exclusive use of the reception venue, veranda, and preparation suites.

Can I hold my ceremony outdoors at Massanutten Resort?

Yes, ceremonies can be held on the Conference Center veranda (an amphitheater-style terrace) and then flow indoors to the Grand Ball Room for receptions.

Who handles catering for weddings at Massanutten Resort?

Catering for many Massanutten weddings is handled by Shenandoah Provisions; contact the resort catering team for menu options and details.

How do I inquire about wedding availability at Massanutten Resort?

For wedding and catering inquiries contact the resort at 540.289.4905 or email spbanquets@massresort.com to discuss dates, packages, and venue options.

Does Massanutten Resort allow one wedding per day on property?

Yes, the resort's wedding package materials state they host only one wedding per day at the centralized Conference Center location.

Is there a site fee for weddings at Massanutten Resort?

WeddingWire lists a starting site fee of $500 for ceremony and reception sites; specific fees and inclusions vary by season and package.

Can I rent other resort spaces for wedding events?

Yes, the resort offers multiple event spaces (Ski Lodge levels, Woodstone Ocean Room, WaterPark rentals, and more) with varied capacities; availability and rental terms depend on the chosen space.

Booking & prices

10
What are Massanutten Resort's check-in and check-out times?

Check-in for condo/hotel reservations begins at 5:00 p.m. and check-out is promptly at 10:00 a.m.; early arrivals may pre-register to use facilities before the room is ready.

Is there a minimum age to book or check in at Massanutten Resort?

Yes, reservations and check-ins must be made by someone at least 21 years old, and that person must present a valid photo ID and credit card at check-in.

Does Massanutten Resort charge a resort fee?

Yes, Massanutten charges a mandatory Resort Use Fee per bedroom, per night that covers Wi-Fi, pool and fitness access, hot tubs and select courts; exact amounts vary by unit and dates.

Is Wi‑Fi included when I stay at Massanutten Resort?

Yes, complimentary Wi‑Fi is provided in most condos, hotel rooms, and common areas; condo Wi‑Fi offers robust speeds on unlimited devices without a password.

Are meals included in Massanutten Resort room rates?

No, Massanutten Resort is not an all-inclusive property; meals and drinks at on-site restaurants are charged separately unless your specific package states otherwise.

Can I bring a pet to Massanutten Resort?

Pets are allowed only in designated dog-friendly condo units with advance approval and a per-dog fee; service animals defined by the ADA are accommodated throughout the resort.

What payment methods does Massanutten Resort accept?

The resort accepts major credit cards; some listings note debit cards and cash policies vary, and a refundable credit card deposit may be required at check-in for incidentals.

How do I book a room at Massanutten Resort through BookResorts?

You can contact BookResorts agents 24/7 at +1 (888) 605-1350 to check availability, rates, and to book rooms at Massanutten Resort.

Are there any minimum stay requirements at Massanutten Resort?

Some condo rentals require minimum stays during special events or busy periods; specific minimums are listed on reservation confirmations or event notices.

What ID or deposit is required at check-in at Massanutten Resort?

Guests must present a government-issued photo ID and a major credit card at check-in, and a refundable credit card deposit is typically collected to cover incidental charges.

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Answers are checked against hotel information and updated regularly; please confirm anything critical to your trip before booking.

Offer terms

Price comparison & offer terms

These terms apply to the price comparison, Lowest Price Guarantee, free perks and concierge service shown on this site.

How we compare rates

The nightly rate shown is the lowest nightly rate we found for Massanutten Resort after searching every available night up to 12 months in advance, based on single occupancy (one guest). We compared that rate with publicly available rates on other online travel agencies (OTAs), such as Expedia, Hotels.com and similar sites, and show the price difference we found. We don't name the specific site each comparison came from.

Rates and availability change constantly. The rate for your dates, room type and number of guests may be different. The full price, including taxes and fees, is shown before you confirm.

Lowest Price Guarantee

Free perks & upgrades

24/7 concierge

General

BookResorts may change or end these offers at any time. These terms are in addition to our Terms & Conditions and Privacy Policy. BookResorts is an independent travel agency and is not affiliated with Massanutten Resort.

Legal

Terms & Conditions

Last updated: January 1, 2026

Please read these Terms carefully. They contain important information about limitations of our liability and the resolution of disputes through binding arbitration and a class action waiver (Section 16), and our right to change these Terms (Section 18).

1. Acceptance of these terms

These Terms & Conditions (the “Terms”) govern your access to and use of BookResorts and any booking you make through us. By using the site or making a reservation, you agree to these Terms. If you do not agree, please do not use the site.

2. Definitions

“We,” “us,” and “our” refer to BookResorts, operated by SVH Tours & Travel Services, Inc. “You” refers to the person using the site or making a reservation. A “Supplier” or “Travel Provider” is the hotel, resort, or other provider that supplies the travel services. “Travel Services” means the room stays and related services made available through us. “Content” means text, descriptions, images, reviews, and other material on the site.

3. Who we are

BookResorts is an independent online travel agency that acts as an intermediary between you and Suppliers. We are not a hotel, and we are not owned by, affiliated with, endorsed by, or sponsored by any hotel or brand featured on the site. When you book, your reservation is made with the Supplier through us as agent.

4. Eligibility & use of the site

You must be at least 18 years old (or the age of majority where you live) and able to enter a binding contract. You agree to use the site only to make legitimate reservations for yourself or for someone you are authorized to act for, to provide accurate and complete information, and to inform any other traveler of the terms that apply to their reservation.

5. Bookings & confirmation

All reservations are subject to availability and to the rate rules, restrictions, and policies shown at the time of booking. A reservation is confirmed only when you receive a confirmation from us. You are responsible for reviewing the rate rules (including cancellation terms) before you book.

6. Prices, fees, taxes & currency

Prices are shown in the currency indicated and include applicable taxes and fees unless stated otherwise; the total is displayed before you confirm. Our price may include a service fee and may differ from the rate offered directly by the Supplier. Currency conversions, where shown, are estimates. Certain taxes or resort fees may be collected by the Supplier at the property.

7. Cancellations, changes & refunds

Each rate carries its own cancellation policy, shown before you book (for example, non-refundable, or refundable up to a stated deadline). Refund eligibility and timing follow the policy attached to the rate you select. Service fees may be non-refundable. Failure to check in (“no-show”) may result in forfeiture of the amount paid, per the rate rules.

8. Your responsibilities

You are responsible for having valid identification and any required travel documents (such as a passport or visa), and for complying with the Supplier’s policies, including minimum check-in age, occupancy limits, deposits, and identification requirements. You are responsible for the accuracy of all guest information you provide.

9. Suppliers & third-party services

Suppliers are independent third parties. We are not liable for the acts, errors, omissions, representations, warranties, or negligence of any Supplier, or for the quality, condition, or safety of the travel services they provide. Any dispute regarding your stay or the services delivered is between you and the Supplier. Supplier terms and policies apply in addition to these Terms.

10. Third-party links

The site may contain links to third-party websites provided for your convenience. We do not control and are not responsible for those sites, and a link does not imply endorsement. Your use of any linked site is at your own risk and subject to that site’s terms.

11. Intellectual property

The site and its Content (excluding third-party trademarks) are owned by BookResorts or its licensors and are protected by law. Hotel names, logos, and trademarks are the property of their respective owners and are used only to identify the property being booked. You may not copy, scrape, or reuse any Content without permission.

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You agree not to use the site for any unlawful or fraudulent purpose; not to make speculative, false, or fraudulent reservations; not to use automated tools to access or scrape the site; and not to interfere with the site’s operation or security.

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If you submit reviews or other content, you grant us a non-exclusive, royalty-free license to use, display, and distribute it in connection with our services. You are responsible for what you submit, and we may remove content at our discretion.

14. Disclaimers

The site, its Content, and the travel services are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied, including as to accuracy, availability, or fitness for a particular purpose. We do not warrant that listings, prices, or descriptions are error-free.

15. Limitation of liability

To the fullest extent permitted by law, BookResorts will not be liable for any indirect, incidental, special, punitive, or consequential damages arising out of or connected with your use of the site or any booking. If we are found liable, our total liability will not exceed the greater of (a) the fees you paid to BookResorts for the booking at issue, or (b) US$100. This limitation reflects the allocation of risk between us.

16. Dispute resolution

We want to resolve any concern quickly and fairly. Before pursuing a formal claim, you agree to first contact our support team at 888-605-1350 or support@bookresorts.com and give us 60 days to resolve the matter informally. If we are unable to resolve it, any dispute will be handled by the state or federal courts located in California, as set out in Section 17 (either party may still bring qualifying claims in small claims court).

17. Governing law & venue

These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-laws rules. Any permitted court action will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to their jurisdiction.

18. Changes to these terms

We may update these Terms from time to time. The version in effect at the time of your booking applies to that booking. Your continued use of the site after changes take effect means you accept the updated Terms.

19. Force majeure

We are not responsible for any failure or delay caused by events beyond our reasonable control, including severe weather, natural disasters, pandemics, strikes, government actions, or Supplier closures.

20. Miscellaneous

If any provision is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a provision is not a waiver. These Terms are the entire agreement between you and us regarding the site.

21. Contact

Questions about these Terms or a reservation? Call our support team, available 24/7, at 888-605-1350.

Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how BookResorts collects, uses, shares, and protects your personal information when you use our site or make a booking. For the purposes of applicable data protection law, the data controller is SVH Tours & Travel Services, Inc. (operating as BookResorts).

1. Information you provide

When you search, book, or contact us, we collect information such as your name, email, phone number, billing and payment details, the names and details of other guests, your travel dates and preferences, and the content of your communications with us.

2. Information we collect automatically

When you use the site, we automatically collect technical and usage data such as your device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies.

3. Information from other sources

We may receive information about you from Suppliers, business partners, fraud-prevention services, and (if you choose to connect one) social media platforms.

4. How we use your information

We use your information to process and manage bookings; communicate with you about reservations; provide customer support; personalize your experience; send marketing where permitted (with the ability to opt out); analyze and improve the site; prevent fraud and secure our services; and comply with legal obligations.

5. How we share your information

To complete a booking, we share necessary details with the relevant hotel and room Suppliers and with payment processors. We may also share information with service providers who support our operations, with advertising and analytics partners, with our corporate affiliates, in connection with a business transfer, with authorities where required by law, and with your consent.

6. Cookies & tracking

We use essential, performance, functional, and advertising cookies and similar technologies. You can manage non-essential cookies through your browser and through our cookie settings. For more detail, see our Cookie Policy.

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Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to data portability, and to opt out of marketing.

EEA/UK (GDPR): You may access, rectify, erase, restrict, or object to processing of your data, withdraw consent, and lodge a complaint with your local supervisory authority. We process data based on your consent, the performance of a contract, our legitimate interests, and legal obligations.

California (CCPA/CPRA): You may request to know, delete, or correct your personal information, and limit the use of sensitive personal information, without discrimination. We do not sell or share your personal information as those terms are defined under California law, so no opt-out is necessary. To exercise any of your rights, contact us at support@bookresorts.com; we verify requests before responding.

8. Data retention

We keep personal information for as long as needed to provide our services and to meet legal, tax, accounting, and dispute-resolution obligations.

9. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we put appropriate safeguards in place (such as standard contractual clauses) for those transfers.

11. Children’s privacy

The site is intended for adults and is not directed to children. We do not knowingly collect personal information from children under 18 without appropriate consent.

12. Third-party links & social features

The site may contain links to, or features from, third-party services. We are not responsible for the privacy practices of those third parties; please review their policies.

13. Changes to this policy

We may update this policy from time to time. The “last updated” date above reflects the current version, and we will provide notice of material changes where required.

14. Contact us

Questions or privacy requests? Reach our support team, available 24/7, at 888-605-1350 or by email at support@bookresorts.com.

About BookResorts · Independent since 1993

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BookResorts is a full-service, independent travel agency connecting travelers to unforgettable stays since 1993. Detailed hotel information, competitive all-in rates and 24/7 concierge support, all in one place.

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This is not the official website of Massanutten Resort. BookResorts is an independent travel agency and is not owned by, affiliated with, endorsed by or sponsored by Massanutten Resort or its parent brand.

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